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Business Enhancement

Business Enhancement

The Business Enhancement Team within IT Services can provide you with a number of critical business support service functions relating to your IT infrastructure such as:

  • Strategic IT Development planning including the introduction of new processes to monitor and review.
  • Support your business to undertake large scale procurement exercises for all IT needs including specific applications that maybe required within your environment.
  • Contract management and demand management advice and support.
  • Customer Account and Project Management
  • Provide Technical and Business diagnostic Health Checks
  • Business Continuity and Emergency Planning Advice
  • Advice on the use of Social Media and how this can benefit your business.

North Lincolnshire Council IT Services have a number of ways in which it can provide support and resources to help you develop your IT Plans and IT Strategies including the introduction of a new process to help you regularly review and monitor them.

Benefits to you:

  • Clear strategic IT direction and a review protocol and mechanism.

IT Services can offer impartial, specialist commercial advice, support and guidance on all aspects of best practice, including complex tendering processes, demand management and help when time/resources are limited for conducting quotations/tenders.

Benefits to you:

  • Save money
  • Understand the pitfalls in a poorly managed procurement process
  • Contract management
  • IT Services can provide all the support you require to enable you to manage your contracts more effectively and support you through introducing new processes.
  • Benefits to you:
  • Stronger contract negotiation
  • System and processes to manage your contracts

IT Services can support you through all of your IT Project needs from capturing the initial idea, developing business cases and writing project plans. IT Services have a vast amount of experience in Project Management in the Prince 2 project environment.

If it is straightforward IT advice you are looking for our IT Account Managers can assist. They have access to our IT Services portfolio including contact information to a number of key suppliers and contractors we are currently working with.

Benefits to you:

  • Knowledgeable and professional managers who can translate industry jargon into useable, cost effective solutions to ensure your business remains up to date with the latest technology.

Our team of IT Account Managers can guide you through undertaking Business and Technical diagnostic health checks. The diagnostic will examine your existing IT configuration, infrastructure, governance, marketing and assets, in detail. A final report will summarise the current position and offer recommendations and solutions for improvements based on the information provided and our industry knowledge.

Benefits to you:

  • A detailed overview of your current IT environment.
  • A holistic overview of your general business needs, planning and grant funding that may be available.
  • A document that can be used for future planning and procurement processes

IT Services can provide you with Business Continuity and Emergency Planning advice, considering all of your risks, ensuring necessary processes are documentation are in place and accessible if you experience problems with your IT infrastructure and access to assets and systems.

Benefits to you:

  • A structured Business Continuity Plan exists to support your environment in all eventualities.
  • Disaster recovery processes that all staff are aware of
  • Confidentiality and privacy…

IT Services can offer you up to date and necessary support and advice on all areas of Social Media. This can be offered in a workshop environment or on a one to one basis.

Benefits to you:

Up to date knowledge of why social media is important

  • A full understanding on which platform is most suitable for your business needs
  • A step by step guide on setting up profiles and understanding the functionality
  • An understanding of the need for social media strategy
  • Building your company brand and understanding how to interact with customers

IT Services can provide all the support you require to enable you to manage your contracts more effectively and support you through introducing new processes.

Benefits to you:

  • Stronger contract negotiation
  • System and processes to manage your contracts